Privacy Policy

Last updated: June 2026

Who We Are

Gorgeballs is a salon booking platform operated by Bramblewick LLC. We connect clients with salons and help salons manage their appointments online.

Contact: privacy@gorgeballs.com

What Data We Collect

Account data: name, email address, phone number, and profile photo when you create an account.

Booking data: appointment details, service preferences, and communication with salons.

Usage data: pages visited, search queries, device type, browser, and IP address.

Payment data: if a deposit is required, card details are processed by Stripe. We never store card numbers.

How We Use Your Data

• To create and manage your account
• To process and confirm bookings
• To send appointment reminders via email or SMS
• To improve our service through aggregated analytics
• To respond to support requests

We do not sell your data to third parties.

Legal Basis (GDPR)

We process your data on the following grounds:

• Contract performance: to fulfil a booking you requested
• Legitimate interest: to improve our platform and prevent fraud
• Consent: for marketing communications (you can withdraw at any time)

How Long We Keep Your Data

• Account data: until you delete your account
• Booking records: 3 years for accounting purposes
• Analytics data: 13 months

Your Rights

Under the GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Lodge a complaint with your national data protection authority

To exercise these rights, email privacy@gorgeballs.com.

Cookies

We use cookies to keep you signed in and to understand how the site is used. You can manage cookie preferences via the banner shown on your first visit.

Changes

We may update this policy from time to time. We will notify you of significant changes by email.